By Matt Gardner
By James Dawson
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Sales events like Black Friday are regularly lambasted as wasteful and pointless. Is Fukubukuro the craze that can fulfil retailers’ needs and silence their critics in one fell swoop?
Omnichannel retailers must beat, and not just compete, with ecommerce pure-plays by prioritising new customer relationships online.
In our first-ever RES 100, we measure 100 of the high street’s most established omnichannel retailers across six core areas.